Privacy Policy
1. Introduction
Krysalith Engine ("we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at krysalithengine.com or engage us for professional robotics engineering services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site immediately.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Revised" date of this policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. Your continued use of the site after the posting of changes constitutes your acceptance of such changes.
This Privacy Policy applies solely to information collected through our website and in the course of our professional service engagements. It does not apply to information collected by any third party, including through any application or content that may link to or be accessible from our site.
2. Information We Collect
We collect information that you voluntarily provide to us when you express interest in obtaining information about our services, when you participate in activities on the site, or when you contact us directly. The personal information we collect may include:
2.1 Information You Provide Directly
- Full name and professional title
- Email address and telephone number
- Company name and business address
- Details of your robotics or engineering project requirements
- Budget ranges and timeline expectations shared during inquiry
- Any other information you choose to include in communications with us
2.2 Information Collected Automatically
When you visit our site, certain information is collected automatically by our infrastructure and analytics tools. This information does not reveal your specific identity but may include:
- IP address and approximate geographic location derived therefrom
- Browser type, version, and operating system
- Pages visited, time spent on pages, and navigation paths
- Referring URLs and exit pages
- Device type and screen resolution
- Date and time of access
2.3 Information from Third-Party Sources
We may receive information about you from third-party sources such as professional networking platforms, referral partners, or publicly available business directories, which we may combine with information we collect directly. Such information is handled in accordance with this Privacy Policy.
3. How We Use Your Information
We use the information we collect for the following purposes, each of which constitutes a legitimate interest or is necessary for the performance of a contract, or is carried out with your consent where required by applicable law:
| Purpose | Legal Basis |
|---|---|
| Responding to inquiries and service requests | Contract performance / Pre-contractual steps |
| Scoping, proposing, and delivering engineering services | Contract performance |
| Sending project-related communications and updates | Contract performance / Legitimate interest |
| Administering invoices and processing payments | Contract performance / Legal obligation |
| Improving site functionality and user experience | Legitimate interest |
| Protecting against fraudulent or unauthorized activity | Legitimate interest / Legal obligation |
| Complying with applicable laws and regulations | Legal obligation |
| Sending marketing communications (where opted in) | Consent |
We will not sell, rent, or trade your personal information to any third party. We do not use your information for automated decision-making or profiling in any manner that produces legal or similarly significant effects.
4. Disclosure of Your Information
We may share your information in the following limited circumstances:
4.1 Service Providers
We may share your information with third-party vendors and service providers who perform services on our behalf, such as website hosting, email delivery, analytics, and payment processing. These parties are contractually obligated to use your information only as directed by us and in accordance with this Privacy Policy.
4.2 Legal Requirements
We may disclose your information where required to do so by law or in response to valid requests by public authorities, including courts, law enforcement agencies, and regulatory bodies. We may also disclose information where we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
4.3 Business Transfers
In the event that Krysalith Engine is involved in a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
4.4 With Your Consent
We may disclose your personal information for any other purpose with your explicit prior consent.
5. Data Retention
We retain personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:
- The duration of our ongoing relationship with you and the nature of services provided
- Legal obligations to which we are subject, including tax, accounting, and regulatory requirements
- Statutes of limitations applicable to potential legal claims
- Recommendations of applicable data protection authorities
Business contact information and project-related records are generally retained for a period of seven years following the conclusion of an engagement or the last substantive contact, consistent with applicable commercial and tax law obligations. Website analytics data is retained for no longer than twenty-six months from collection.
6. Security of Your Information
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. These measures include encryption of data in transit via TLS, access controls limiting data access to authorized personnel, and periodic review of our data handling practices.
However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We cannot promise or guarantee that unauthorized third parties will never be able to defeat our security and improperly collect, access, steal, or modify your information. Transmission of personal information to and from our site is at your own risk.
If you become aware of any breach of security or unauthorized use of your information in connection with our services, please notify us immediately at core@krysalithengine.com so that we may take appropriate remedial action.
7. Your Privacy Rights
Depending on your location and applicable law, you may have the following rights with respect to your personal information:
- Right of Access — You may request confirmation of whether we process your personal information and, if so, request a copy of that information
- Right of Rectification — You may request that we correct inaccurate or incomplete personal information we hold about you
- Right to Erasure — You may request deletion of your personal information in certain circumstances, subject to our legal obligations to retain certain records
- Right to Restrict Processing — You may request that we restrict the processing of your information under certain conditions
- Right to Data Portability — Where processing is based on your consent or a contract, you may request a structured, machine-readable copy of the information you have provided
- Right to Object — You may object to processing based on our legitimate interests, and we will cease such processing unless we can demonstrate compelling legitimate grounds
- Right to Withdraw Consent — Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal
To exercise any of these rights, please contact us using the information provided at the bottom of this page. We will respond to all legitimate requests within thirty days. We may need to verify your identity before fulfilling your request.
8. Children's Privacy
Our site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a minor without appropriate parental consent, we will take steps to delete that information promptly.
9. Third-Party Websites and Services
Our site may contain links to third-party websites, platforms, and services that are not owned or controlled by Krysalith Engine. This Privacy Policy applies only to our own site and services. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policy of every site you visit before providing any personal information.
10. International Data Transfers
Our operations are based in the United States, and the information we collect is governed by United States law. If you are accessing our site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate. Data protection laws in the United States may differ from those in your country of residence. By using our site, you consent to the transfer of your information to the United States in accordance with this Privacy Policy.
11. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store certain information about your interactions with our site. The types of cookies we use and the purposes for which we use them are described in detail in our Cookie Policy, available at /pages/cookie-policy. You may control the use of cookies through your browser settings and, where applicable, through our cookie consent mechanism.
12. Governing Law
This Privacy Policy and any disputes arising out of or related to it are governed by the laws of the Commonwealth of Kentucky, without regard to conflict of law principles. Any legal action arising out of this Privacy Policy shall be brought exclusively in the state or federal courts located in Jefferson County, Kentucky.
Contact & Data Requests
Louisville, KY 40202